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It was not explained to me prior to my appointment that my insurance only covers my exam every…

It was not explained to me prior to my appointment that my insurance only covers my exam every other year. I was shocked to have to pay $320 for my appointment and was not expecting that kind of expense. At that point I had already been examined and couldn't not pay. If I had known of this prior, I would have rescheduled or canceled on the spot and ordered my contacts elsewhere.

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- Samantha P. (Patient since 2014)