I had made an appointment for both my daughter and I. The receptionist made it very easy and we were greeted promptly when we arrived. The reception area was clean and the staff was friendly. We were brought right into the first office, and everything was great. Then we were brought into Dr. Steadman's office, he was very friendly and professional. He was thorough throughout the exam and even gave my daughter a free sample of a different contact prescription since hers have been bothering her even though we were there for new glasees. Overall everything was great and would recommend this office for all ages.